Privacy Policy
Effective Date: July 29, 2026
Pets On Display (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through the Pets On Display website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Company Information
Pets On Display
5072 S Pecos #242
Las Vegas, NV 89120
Phone: (888) 517-3399
Email: orders@petsondisplay.com
2. Information We Collect
When you visit our website, create an account, contact us, or make a purchase, we may collect information you voluntarily provide as well as certain information collected automatically.
Personal Information
We may collect:
- First and last name
- Email address
- Shipping address
- Billing address
- Phone number
- Order information
- Payment method
- Customer account information
Automatically Collected Information
When you use our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Time spent on the website
- Referring website
- Cookies and similar technologies
- Purchase activity
3. How We Use Your Information
We may use your information to process and fulfill orders, ship products, provide customer service, send order confirmations and shipping updates, process returns and refunds, respond to inquiries, prevent fraud, improve our website and customer experience, and comply with applicable legal obligations.
4. WooCommerce
Our website is powered by WordPress and WooCommerce.
WooCommerce may store information necessary to process purchases and provide customer support, including:
- Name
- Email address
- Address
- Order history
- Products purchased
- Customer account information
5. Payments
We do not store your complete credit card information. Payments are processed through third-party payment processors.
Stripe
Credit and debit card payments may be securely processed by Stripe. Stripe may collect billing information and payment details necessary to complete your transaction.
PayPal
Customers may also choose PayPal during checkout. PayPal processes payment information through its own secure payment system.
Customers should review the applicable payment provider’s privacy policy for additional information about how that provider collects, uses, and protects personal information.
6. Shipping
Pets On Display currently ships within the United States.
We offer FREE shipping on all orders and currently ship to eligible addresses within the U.S.A.
Your shipping information may be shared with shipping carriers and service providers as necessary to process and deliver your order.
7. Customer Accounts
Customers may have the option to create an account to:
- Track orders
- View order history
- Save addresses
- Manage account information
Customers are responsible for maintaining the confidentiality of their account credentials.
8. Cookies
Our website uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used to remember shopping cart contents, keep you logged in, remember preferences, improve website performance, and analyze website traffic.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of our website.
9. Analytics
We may use analytics services to better understand how visitors interact with our website.
Information collected may include pages visited, products viewed, time spent on the website, device type, and traffic sources.
10. Advertising
We may use advertising platforms such as Google Ads, Facebook, Instagram, and TikTok.
These platforms may use cookies, pixels, or similar technologies to measure advertising performance and provide advertising that may be relevant to users.
11. Email Communications
If you subscribe to our mailing list, make a purchase, or otherwise provide your email address as permitted by law, we may send communications such as:
- Order confirmations
- Shipping notifications
- Customer service messages
- Promotional emails
- Product announcements
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in applicable marketing communications.
Transactional communications relating to an order or customer-service request may still be sent when necessary.
12. Product Reviews
If you voluntarily submit a product review, certain information associated with your review may be publicly displayed, such as your first name, rating, review, and other content you choose to submit.
13. Information Sharing
Pets On Display does not sell your personal information.
We may share information with service providers when reasonably necessary to operate our business and provide our services, including:
- Payment processors
- Shipping carriers
- Email service providers
- Website hosting providers
- Fraud prevention services
These providers may receive information necessary to perform services on our behalf.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights.
14. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
Security measures may include:
- SSL encryption
- Secure hosting
- Firewall protection
- Limited administrative access
- Password protection
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
15. Data Retention
We retain customer information for as long as reasonably necessary for legitimate business and legal purposes, including:
- Order processing
- Tax and accounting records
- Legal compliance
- Customer support
- Fraud prevention
Retention periods may vary depending on the type of information and applicable requirements.
16. California Privacy Rights (CCPA/CPRA)
California residents may have certain privacy rights under applicable California law, subject to applicable requirements and exceptions.
These rights may include the right to:
- Know what personal information we collect
- Request access to certain personal information
- Request deletion of certain personal information
- Correct inaccurate personal information
- Request information concerning certain disclosures of personal information
California residents wishing to exercise an applicable privacy right may contact us using the information provided below.
17. GDPR Privacy Rights
Where applicable, individuals may have certain rights concerning their personal information, including the right to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict certain processing
- Object to certain processing
- Request a portable copy of certain information
These rights are subject to applicable laws, requirements, and exceptions.
18. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us.
19. Third-Party Links
Our website may contain links to websites or services operated by third parties.
Pets On Display is not responsible for the privacy practices, policies, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
20. Your Privacy Rights & Choices
Depending on where you live and applicable law, you may have the right to request that we:
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain information
- Update your information
- Close your customer account
Some requests may be subject to legal requirements, verification procedures, record-retention obligations, or other exceptions.
21. Contact Us
If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact:
Pets On Display
5072 S Pecos #242
Las Vegas, NV 89120
Phone: (888) 517-3399
Email: orders@petsondisplay.com
22. Changes to This Privacy Policy
Pets On Display reserves the right to update or modify this Privacy Policy from time to time.
Changes will become effective when the revised Privacy Policy is posted on our website. The Effective Date at the top of this Privacy Policy will be updated when changes are made.